Delivery Time

Shipping Fees

• Fiber-Mart will NOT charge any customer with Hidden fees on their order. All fees and charges will be calculated and displayed after you have entered your shipping information and selected your shipping method.

• Any extra charge incurred for additional services, such as Purchaser's carrier or special handling at the destination, must be paid by consignee.

• Shipping costs depend on the dimension or the weight of items, as well as the shipping method chosen. The prices displayed on product information pages do not include shipping costs. As for some tiny items, the above calculation may not be that accurate, you should contact us for correct shipping cost. Any other questions, please email us to [email protected], we are more than happy to help you.

PS: For Spain, Italy, Brazil, Russia, Turkey and some other countries, items will take longer time to arrive due to customs clearance period.

Although we will ship out your item within 48 hours, your item may leave Hong Kong after 2-4 business days due to Post Office processing time. So please add transit time and handling time to have realistic delivery time. And delays caused by carriers we cannot be held responsible for. Shipping time is only estimated and not guaranteed.

• If your package contained too many branded products, we may deliver it via different couriers in order to avoid the customs problem.

• Please review the details of your order and inform us of any mistakes asap so that we can expedite the processing of your order.